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Brightspeed Internet: Powering Your Everyday Connection

Get blazing-fast fiber internet without the hassle of contracts. With Brightspeed, you’ll enjoy simple pricing, reliable speed, and a growing network that keeps more people connected every day.

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Why Choose Us

Brightspeed—Internet That Keeps Up With You.

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Pure Fiber Power - Experience the difference of a dedicated fiber-optic connection, providing ultrafast and symmetrical speeds up to 8 Gbps. This is ideal for streaming 8K content, competitive gaming, and powering over 100 smart devices.
Transparent Pricing - Enjoy straightforward pricing and promotional fiber plans that include a 1-year price lock. Brightspeed aims for easy-to-understand bills with no hidden fees.
No Contracts, No Data Caps - Enjoy true flexibility with no annual service contracts and absolutely unlimited data on all internet plans. You are free to cancel anytime without early termination fees.
Reliability & Availability - While actively upgrading the network from DSL to Fiber, Brightspeed offers reliable service across its footprint. You can choose the right speed for your household, whether it's high-speed DSL or multi-gig Fiber.
pricing & plans

Brightspeed Pricing & Plans—Fast, Fair, and Built for You

monthly
yearly (-10%)
Basic plan
Free
(021) 000-0000
  • Great value for small households with moderate needs.
  • Perfect for basic browsing, social media, and light streaming.
  • Smooth HD streaming, gaming, and browsing.
  • Available in many rural areas with affordable pricing.
  • Premium Wi-Fi router is included with no contracts or hidden fees.
  • Professional installation and equipment included.
Advance plan
$ 49.99
(021) 000-0000
  • Excellent for video calls and supporting multiple users.
  • Ideal for working from home, ultra HD streaming, and casual gamers.
  • Low latency and smooth, reliable performance.
  • Secure Wi-Fi router is included with no annual contracts.
  • Professional installation and equipment included.
Enterprise plan
$ 149.99
(021) 000-0000
  • Perfect for streaming, advanced gaming, and large households.
  • Powers extensive smart home devices.
  • Premium router with secure WiFi and 99.9% network reliability.
  • No extra equipment costs.
  • Professional installation and equipment included.
Basic plan
Free
(021) 000-0000
  • Great value for small households with moderate needs.
  • Perfect for basic browsing, social media, and light streaming.
  • Smooth HD streaming, gaming, and browsing.
  • Available in many rural areas with affordable pricing.
  • Premium Wi-Fi router is included with no contracts or hidden fees.
  • Professional installation and equipment included.
Advance plan
$ 49.99
(021) 000-0000
  • Excellent for video calls and supporting multiple users.
  • Ideal for working from home, ultra HD streaming, and casual gamers.
  • Low latency and smooth, reliable performance.
  • Secure Wi-Fi router is included with no annual contracts.
  • Professional installation and equipment included.
Enterprise plan
$ 149.99
(021) 000-0000
  • Perfect for streaming, advanced gaming, and large households.
  • Powers extensive smart home devices.
  • Premium router with secure WiFi and 99.9% network reliability.
  • No extra equipment costs.
  • Professional installation and equipment included.
universal question

Brightspeed FAQs – Clear Answers, Fast Solutions

Brightspeed Fiber & Speed

How fast are Brightspeed Fiber Internet speeds?
Brightspeed Fiber offers symmetrical speeds ranging from 200 Mbps up to 8 Gbps in select areas, providing equal upload and download performance.
What is the difference between Fiber and DSL?
Fiber is a state-of-the-art connection with faster, more consistent speeds and lower latency, while DSL (Brightspeed Internet) uses older copper phone lines and generally offers much slower speeds.
Does Brightspeed offer multi-gig speeds?
Yes. Brightspeed offers multi-gigabit fiber plans, including 2 Gig and its fastest offering of 8 Gig in qualifying fiber-enabled communities.

Equipment & Installation

Do I need to buy a modem/router for Fiber service?
No. Brightspeed Fiber plans usually include a premium modem/Wi-Fi router to ensure secure, reliable, whole-home coverage.
How much does installation cost?
Professional installation for Fiber service is typically a one-time charge of up to $99. Promotional offers may reduce or eliminate this fee.

Pricing & Service Terms

Are Brightspeed internet plans contract-free?
Yes. Brightspeed offers all its internet services on a month-to-month basis with no annual contracts and no early termination fees if you choose to cancel.
Does Brightspeed have data caps?
No. All Brightspeed internet plans, including DSL and Fiber, come with unlimited data.
Is the price guaranteed after I sign up?
Brightspeed Fiber plans typically include a 1-Year Price Lock on the base monthly rate. After the promotional period, the standard monthly rate will apply.

Reliability & Digital Safety

How does Brightspeed ensure network stability and minimize service outages?
Brightspeed actively monitors its robust network infrastructure, especially the dedicated Fiber lines. This continuous supervision helps maximize service uptime and rapidly address any issues that might lead to an interruption.
What is Brightspeed's commitment to protecting customer data and privacy?
Brightspeed is committed to customer privacy and strictly follows its policy regarding the handling of personal data. Your usage is not sold to third parties, ensuring your online activity remains private.
What process should I follow if I face a slow speed problem?
First, reboot your modem and router. If issues persist, check the Brightspeed website for local outage alerts before contacting the 24/7 technical support team for expert diagnostics and troubleshooting.
Is any security or antivirus software included with Brightspeed Fiber plans?
Brightspeed provides network-level security and offers an optional Enhanced Digital Security feature. This suite provides protection tools, including antivirus and malware defense, for your connected devices.