Enjoy the Power of EarthLink Internet—Speed That Covers More
Get reliable, high-performance internet solutions, specializing in transparent pricing and the transformative speed of pure Fiber-Optic connectivity.
Why Choose Us
EarthLink: Internet That Keeps You Fast, Safe, and Connected
Pure Fiber Speed - Where available, access EarthLink Fiber for symmetrical (equal upload and download) speeds up to 5 Gig—the gold standard for heavy streaming, online gaming, and large file transfers.
Widespread Service Reach - Leveraging multiple network partnerships, EarthLink delivers service across a broad geographic footprint, providing DSL and other connection types where Fiber is not yet an option.
Simple, Transparent Billing - Avoid the complexity of expiring promotions. EarthLink is known for its straightforward, no-bait-and-switch pricing that simplifies your monthly budget.
Unlimited Data Standard - Enjoy true digital freedom. EarthLink offers unlimited data on its Fiber and many other plans, allowing you to stream, download, and work without concern for data caps or overage fees.
pricing & plans
Smart Plans. Honest Pricing. That’s the EarthLink Way
monthly
yearly (-10%)
Basic plan
Free
- Great for small households.
- Private secure connection for streaming and casual gaming.
- Budget-friendly introductory price.
- Symmetrical download and upload speeds.
- Excellent for single-user video conferencing.
Advance plan
$
49.99
- Suitable for super-connected households with multiple users.
- No data caps, reliable connection.
- Great for simultaneous HD streaming.
- Supports multiple remote work setups.
- Fiber technology ensures low latency.
Enterprise plan
$
149.99
- Best for competitive gaming.
- Reliable connection and more discounts and perks.
- Maximum speed for the heaviest data users.
- Powers a full Smart Home ecosystem.
- Fastest symmetrical speeds available.
Basic plan
Free
- Great for small households.
- Private secure connection for streaming and casual gaming.
- Budget-friendly introductory price.
- Symmetrical download and upload speeds.
- Excellent for single-user video conferencing.
Advance plan
$
49.99
- Suitable for super-connected households with multiple users.
- No data caps, reliable connection.
- Great for simultaneous HD streaming.
- Supports multiple remote work setups.
- Fiber technology ensures low latency.
Enterprise plan
$
149.99
- Best for competitive gaming.
- Reliable connection and more discounts and perks.
- Maximum speed for the heaviest data users.
- Powers a full Smart Home ecosystem.
- Fastest symmetrical speeds available.
FAQs
EarthLink FAQs – All Your Questions, Answered
Plans & Contract Terms
Are EarthLink plans subject to contracts or long-term commitments?
EarthLink is known for offering month-to-month service with no annual contract requirement, providing flexibility for customers. Promotional offers and specific technologies may sometimes involve a term agreement.
Does EarthLink offer truly unlimited data usage?
Yes. EarthLink Fiber plans, and many of their other internet options, are backed by an Unlimited Data Guarantee, allowing you to stream, download, and browse without worrying about data caps or overage fees.
How does EarthLink's pricing structure work?
EarthLink focuses on transparent, flat-rate pricing that is designed to avoid the steep price increases common with other providers after the first year. Your monthly rate should remain predictable and stable.
Installation & Support
How long does it take to get EarthLink installed?
Installation times depend on the service type. Fiber installations usually require a professional technician appointment, which is typically scheduled within a few business days of ordering.
What kind of customer support does EarthLink provide?
EarthLink offers technical support and customer service via phone, online chat, and email to assist with billing, plan changes, and troubleshooting any service-related issues.
Technology & Speed
What is the difference between EarthLink Fiber and DSL?
EarthLink Fiber uses pure fiber-optic lines to deliver symmetrical speeds (equal upload/download) up to 5 Gig. DSL (Digital Subscriber Line) utilizes traditional phone lines and offers much slower, asymmetric speeds.
Is EarthLink Fiber available at my address?
Availability for EarthLink Fiber is rapidly expanding but is not universal. You must verify your specific address to determine if pure fiber or DSL is the available service type for your location.
What equipment do I need for EarthLink service?
You will need a compatible modem/router or Gateway. EarthLink provides modern equipment designed to optimize the speed for your service type, which can be leased monthly or, in some cases, purchased.
Network Stability & Digital Defense
How does EarthLink ensure high reliability and consistent speeds on its network?
EarthLink actively monitors its network and leverages the inherent stability of fiber technology. This focus on network integrity helps maintain service uptime and minimize speed fluctuations, even during peak hours.
Does EarthLink include security or antivirus software with its internet plans?
Yes, EarthLink offers the EarthLink Security Suite, which provides comprehensive protection features, including antivirus, anti-spyware, and firewall tools to safeguard your home devices and personal data.
How should I troubleshoot common service issues like slow speeds or drops?
First, reboot your modem and router. If the problem persists, use the EarthLink website or app to check for local service outages before contacting the 24/7 technical support team for expert assistance.
What is EarthLink's policy regarding customer data and online privacy?
EarthLink respects customer privacy and adheres to a strict policy regarding the collection and use of personal data. Their focus is on service delivery, not on selling or improperly sharing customer information.
