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Fidium Fiber Internet: The Power of 100% Fiber and Symmetrical Speeds.

Upgrade to a genuine Fiber connection with speeds designed for modern demands. Fidium delivers equal upload and download speeds up to 2 Gig with straightforward pricing and no data caps.

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Why Choose Us

Why Choose Fidium Fiber—Fast, Fair, and Reliable Internet

man-using-laptop-bed
True Symmetrical Speeds - Fiber means your upload speed matches your download speed (up to 2 Gig). This eliminates buffering during video calls and makes file sharing instant.
100% Fiber-Optic Reliability - Say goodbye to internet slowdowns. Dedicated fiber lines mean reliable service that is far less susceptible to neighborhood traffic congestion or poor weather.
No Hidden Fees or Surcharges - Fidium commits to straightforward billing, which often means no equipment rental fees or hidden charges, making your monthly bill predictable and easy to manage.
Simple, Flat-Rate Pricing - Fidium's pricing model is often designed to be simple and transparent, avoiding complex bundles or confusing introductory rates, so you know exactly what you'll pay.
pricing & plans

Find the Perfect Fidium Plan for Your Home

monthly
yearly (-10%)
Basic plan
Free
(021) 000-0000
  • Deal for light browsing and streaming.
  • Budget-friendly option.
  • Symmetrical upload and download speeds.
  • Great for single-user households.
  • No data caps.
  • Equipment included.
Advance plan
$ 49.99
(021) 000-0000
  • Ideal for HD streaming and multitasking.
  • Great for light online gaming.
  • Free professional installation.
  • Reliable performance for multiple devices.
  • Excellent for remote work and video calls.
  • Includes Wi-Fi Gateway.
Enterprise plan
$ 149.99
(021) 000-0000
  • Ideal for 4K streaming and smart homes.
  • Great for heavy data use and competitive gaming.
  • Includes 24/7 network monitoring.
  • Wi-Fi Gateway and Control App included.
  • Ultimate speed for large households.
  • Best for high-volume content creators.
Basic plan
Free
(021) 000-0000
  • Deal for light browsing and streaming.
  • Budget-friendly option.
  • Symmetrical upload and download speeds.
  • Great for single-user households.
  • No data caps.
  • Equipment included.
Advance plan
$ 49.99
(021) 000-0000
  • Ideal for HD streaming and multitasking.
  • Great for light online gaming.
  • Free professional installation.
  • Reliable performance for multiple devices.
  • Excellent for remote work and video calls.
  • Includes Wi-Fi Gateway.
Enterprise plan
$ 149.99
(021) 000-0000
  • Ideal for 4K streaming and smart homes.
  • Great for heavy data use and competitive gaming.
  • Includes 24/7 network monitoring.
  • Wi-Fi Gateway and Control App included.
  • Ultimate speed for large households.
  • Best for high-volume content creators.
FAQs

Explore Answers to All Your Fidium Fiber Questions

Fiber Technology & Speed

What makes Fidium Fiber better than regular cable internet?
Fidium is 100% Fiber-optic, meaning it uses light signals instead of electricity. This delivers symmetrical speeds (equal upload/download) and is highly reliable, unlike cable, which can slow down during peak usage times.
What are Fidium's fastest internet speeds?
Fidium offers speeds up to 2 Gigabits per second (2,000 Mbps) in many areas. Even their entry-level plans provide incredibly fast symmetrical speeds, perfect for modern households.
Do Fidium Fiber plans have data caps?
No, Fidium Fiber plans typically have no data caps. You can stream, game, download, and upload as much as you want without worrying about overage charges or throttled speeds.

Installation & Service

Is Fidium Fiber TV service available?
Fidium focuses primarily on the internet, but they partner with popular streaming services and offer phone service. You can typically choose your own streaming TV provider to complement your fast fiber internet.
How long does Fidium Fiber installation take?
The installation process for a new fiber connection can take a technician a few hours to run the line and set up the equipment. It is not typically a self-install service.

Pricing, Fees & Contracts

Does Fidium charge extra for the modem or router?
No, they generally include the equipment. Fidium simplifies billing by often including the Wi-Fi equipment necessary to use their fiber connection at no extra monthly cost.
Does Fidium Fiber require a contract?
No, Fidium is known for contract-free plans. Most of their Fiber service is offered on a month-to-month basis, giving you full flexibility without the penalty of early termination fees.
Is Fidium's price guaranteed?
Yes, for the long term. Fidium often provides a price lock guarantee, sometimes for as long as 24 or 36 months, which protects you from unexpected price hikes after the first year.

Network Stability & Digital Safeguards

What proactive measures ensure the long-term stability of the Fidium network?
Fidium's pure fiber-optic network is built to be resilient and actively monitored 24/7. This high-integrity infrastructure design provides excellent uptime and reliable speed delivery.
Does Fidium offer built-in digital safety features or protection software?
Yes, Fidium includes built-in network security to protect the line itself. They also offer Fidium Shield, a comprehensive security software suite designed to protect all your connected home devices.
What process is in place for resolving technical issues or outages?
Customers can report issues through the My Fidium app or online portal, which provides real-time outage maps. 24/7 technical support is also available to quickly diagnose and resolve service problems.
Can I trust Fidium with my private data, and what is their usage policy?
Fidium maintains a strict commitment to customer privacy. They do not sell personal data, and their comprehensive privacy policy ensures your usage is private and your information is secure.