Unleash Next-Level Speed With Kinetic Fiber
Experience fast and reliable fiber internet service with symmetrical speeds and 99.9% network reliability—built for today's high-demand homes.
Why Choose Us
Why Choose Kinetic Internet with Fiber?
pricing & plans
Kinetic Internet Pricing & Plans That Fit Your Lifestyle
monthly
yearly (-10%)
FAQs
Your Questions About Kinetic, Answered Clearly
General & Pricing Questions
How fast is Kinetic Fiber Internet?
Kinetic offers a range of speeds, but the fastest fiber plans feature balanced speeds—meaning your upload and download speeds are equally fast. This is perfect for simultaneous streaming, gaming, and video calls with zero lag.
Are there any contracts or data caps with Kinetic?
Nope! Kinetic Fiber plans come with a no-contract policy and include unlimited data. You get the freedom to stream, download, and surf as much as you want without worrying about monthly data limits or hidden fees.
How does Kinetic's price guarantee work?
Kinetic often provides a price guarantee (usually for 1-3 years) to lock in your low monthly rate. This helps ensure that your bill won't jump unexpectedly after the first year. Always check your specific plan details!
Service & Availability
How reliable is Kinetic's network?
Kinetic is known for high reliability, especially with its fiber product, often claiming 99.9% network reliability. Fiber is generally less prone to outages caused by weather or distance than traditional connections.
Where is Kinetic Fiber Internet available?
Kinetic's fiber network is growing and primarily serves residential customers and businesses across many states, including rural and suburban areas. The best way to know is to check your address on their website.
Technology & Features
What kind of technology does Kinetic use?
Kinetic is actively expanding its Fiber-to-the-Home (FTTH) network. This is the gold standard, delivering a direct fiber-optic connection right to your house for the fastest speeds and highest reliability.
What is the Kinetic Secure feature?
Kinetic Secure is a comprehensive security suite that can include Wi-Fi protection, parental controls, ID monitoring, and a Password Vault. It's designed to keep your smart home devices and personal information safe online.
Can I bundle Kinetic internet with other services?
Yes, you can. Kinetic offers bundles that combine Internet, Voice (phone service), and Digital TV packages. Bundling is a great way to simplify your billing and often secure better overall value.
Digital Safety & Issue Resolution
What is Kinetic's commitment regarding customer data privacy and usage tracking?
Kinetic maintains strict privacy standards outlined in its policy, ensuring they protect your personal information. They focus on delivering a high-quality service without unnecessary selling of customer data.
Does Kinetic charge extra for the modem or other required equipment?
Kinetic often includes the necessary high-speed modem/router with the service. Any applicable equipment fees, if they exist for your specific plan, will be clearly disclosed at sign-up.
What process should I follow if I experience slow speeds or an unexpected outage?
Start by rebooting your equipment. If the issue continues, contact Kinetic's 24/7 technical support via phone or use the online portal to check for and report local service interruptions.
Are there any self-installation options, or is a technician visit always required?
Installation methods vary by location and home setup. While some areas are eligible for self-install kits, a technician may be required to complete the initial fiber-optic connection setup.