Vivint: Smarter Security, Seamless Connectivity
Experience a complete, professionally installed, and monitored home security system, seamlessly integrating cameras, lighting, and climate control on one platform.
Why Choose Us
Vivint Keeps Your Home Safe, Smart, and Always Online
pricing & plans
Vivint Plans—Power, Protection, and Peace of Mind
monthly
yearly (-10%)
Basic plan
Free
- Includes 24/7 Monitoring and intrusion detection.
- Access via mobile app and control panel.
- Perfect for those on a budget who want basic protection.
- Essential defense for your home and family.
Advance plan
$
49.99
- Everything in the Starter Package plus video security.
- Includes theft deterrent features.
- Perfect for those who want to monitor their home with video.
- Remote viewing of camera feeds.
- Expandable to add more cameras and sensors.
Enterprise plan
$
149.99
- Everything in Video Essentials plus smart home automation.
- Includes vehicle protection features.
- Perfect for those who want a Smarter Automated Home.
- Integrates with smart locks and thermostats.
- Voice control capabilities for system management.
Basic plan
Free
- Includes 24/7 Monitoring and intrusion detection.
- Access via mobile app and control panel.
- Perfect for those on a budget who want basic protection.
- Essential defense for your home and family.
Advance plan
$
49.99
- Everything in the Starter Package plus video security.
- Includes theft deterrent features.
- Perfect for those who want to monitor their home with video.
- Remote viewing of camera feeds.
- Expandable to add more cameras and sensors.
Enterprise plan
$
149.99
- Everything in Video Essentials plus smart home automation.
- Includes vehicle protection features.
- Perfect for those who want a Smarter Automated Home.
- Integrates with smart locks and thermostats.
- Voice control capabilities for system management.
FAQs
Curious About Vivint? Find Every Answer Here
Contracts & Pricing
What is the typical contract length for Vivint?
If you finance your equipment, Vivint generally requires a monitoring agreement that is 42 or 60 months long (3.5 to 5 years), with the length matching your equipment financing plan.
Can I get Vivint without a contract?
Yes, if you choose to pay for your security equipment upfront, you are not required to sign a long-term monitoring contract and can typically opt for a month-to-month service.
Are there fees for canceling the monitoring agreement?
If you cancel early while under contract, you may be required to pay the remaining balance of your equipment financing and a termination fee, which is often $300 in the first year and $150 after that.
Moving & Warranty
What happens to my Vivint system if I move?
Vivint offers several moving options, including relocating your existing system to your new address with professional reinstallation (often for a fee, unless military).
Does Vivint offer assistance for military moves?
Yes, Vivint offers special policies for active-duty military families, often allowing them to move their system without relocation or reinstallation fees or temporarily defer payment.
What kind of warranty is included with the equipment?
Vivint includes a Standard Limited Warranty, which typically covers defects in materials and workmanship for the first 120 days after installation. You can also purchase a monthly Vivint Protection Plan (VPP) for extended coverage.
System & Features
How do I control my Vivint system remotely?
You can use the Vivint app to arm/disarm the system, view live camera feeds, lock doors, adjust the smart thermostat, and receive real-time notifications from virtually anywhere.
What is "Proactive Security"?
Vivint cameras use built-in AI (like the Smart Deter feature) to identify true threats like lurkers and package thieves, and can actively deter them using light and sound before an incident occurs.
Do I have to install the Vivint system myself?
No, all Vivint security system purchases include professional installation by a certified Smart Home Pro who customizes the setup, ensures everything works, and provides training.
Security & Service Upgrades
Does the Vivint Protection Plan (VPP) cover the cost of a technician visit?
Yes, the Vivint Protection Plan (VPP) is a paid monthly service that waives the service call or technician fee for qualified repairs outside of the standard 120-day warranty period.
Do I own my Vivint security equipment once I've paid for it?
Yes. Once you have paid the full retail price or completed your 42/60-month financing term, the security equipment belongs to you, and your monitoring contract converts to a month-to-month plan.
How do I upgrade my system or add new devices after installation?
You can contact a Vivint Smart Home Pro to add new cameras, sensors, or smart devices. Your equipment financing plan and monthly monitoring fee may be adjusted with the addition of new devices.
How can I access customer or technical support for my Vivint system?
Vivint provides 24/7 customer and technical support via phone. Self-service and troubleshooting guides are also available online, though technical support is required to confirm issues before a technician dispatch.